Shipping policy
At SplashPlay, we aim to process and ship your order as quickly and reliably as possible.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment is successfully received.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Please note that processing times may be slightly extended during periods of high demand, holidays, or promotional events.
ESTIMATED SHIPPING TIMES
Estimated delivery times vary depending on your location:
United States: 7–12 business days
United Kingdom: 6–10 business days
Canada: 7–12 business days
Australia: 8–14 business days
Europe: 6–10 business days
Rest of World: 8–15 business days
Please note that these are estimated delivery windows and are not guaranteed.
Shipping times may vary due to customs delays, carrier issues, weather disruptions, or other circumstances beyond our control.
SHIPPING COSTS
Shipping costs are calculated at checkout unless otherwise stated.
From time to time, we may offer free shipping promotions on selected products or regions.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, or additional fees imposed by your local customs authority.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
LOST OR DELAYED PACKAGES
If your package is delayed, please allow additional time for tracking updates.
If your order appears lost in transit, please contact us at xlsaiiaslx@gmail.com and we will assist you.
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information entered at checkout.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping address is correct before placing your order.
SplashPlay is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping details, contact us immediately at xlsaiiaslx@gmail.com.
TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status at any time.
CONTACT
If you have any questions regarding shipping, please contact us:
SplashPlay
xlsaiiaslx@gmail.com
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment is successfully received.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Please note that processing times may be slightly extended during periods of high demand, holidays, or promotional events.
ESTIMATED SHIPPING TIMES
Estimated delivery times vary depending on your location:
United States: 7–12 business days
United Kingdom: 6–10 business days
Canada: 7–12 business days
Australia: 8–14 business days
Europe: 6–10 business days
Rest of World: 8–15 business days
Please note that these are estimated delivery windows and are not guaranteed.
Shipping times may vary due to customs delays, carrier issues, weather disruptions, or other circumstances beyond our control.
SHIPPING COSTS
Shipping costs are calculated at checkout unless otherwise stated.
From time to time, we may offer free shipping promotions on selected products or regions.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, or additional fees imposed by your local customs authority.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.
LOST OR DELAYED PACKAGES
If your package is delayed, please allow additional time for tracking updates.
If your order appears lost in transit, please contact us at xlsaiiaslx@gmail.com and we will assist you.
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information entered at checkout.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping address is correct before placing your order.
SplashPlay is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping details, contact us immediately at xlsaiiaslx@gmail.com.
TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status at any time.
CONTACT
If you have any questions regarding shipping, please contact us:
SplashPlay
xlsaiiaslx@gmail.com